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Terms of Service

Last Updated: November 1, 2025

Effective Date: November 1, 2025

Important: Please read these Terms of Service carefully before using Helwa AI. By accessing or using our service, you agree to be bound by these terms. If you disagree with any part of these terms, you may not access the service.

1. Acceptance of Terms

These Terms of Service ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "you", "your") and Helwa AI ("Company", "we", "us", "our") regarding your access to and use of the Helwa AI platform, website, and related services (collectively, the "Service").

By accessing, browsing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our Service.

We reserve the right to modify these Terms at any time. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.

2. Definitions

  • "Service" - The Helwa AI platform, including website, Discord community, trading signals, and all related services
  • "Trading Signals" - Algorithmic or manually curated alerts, recommendations, or information about trading opportunities
  • "Halal Screening" - Our proprietary filtering process to identify securities that may comply with Islamic finance principles
  • "User Content" - Any data, information, or content you provide to the Service
  • "Account" - Your registered user account with Helwa AI

3. Service Description

Helwa AI provides educational trading alerts and market information services designed for traders seeking ethical investment opportunities. Our Service includes:

  • Trading Signals: Real-time and delayed trading alerts for stocks and cryptocurrencies
  • Halal Screening: Proprietary filters to identify potentially ethical securities
  • Discord Community: Access to our trading community and signal delivery channel
  • Market Analysis: Educational content, rationale, and datapoints for trading opportunities
  • Research Tools: AI-powered research assistant (when available)

Note: Our Service is currently in pre-launch and beta phases. Features, availability, and performance may vary. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time.

4. Eligibility and Account Registration

4.1 Age Requirement: You must be at least 18 years of age to use our Service. By using the Service, you represent and warrant that you meet this age requirement.

4.2 Account Registration: To access certain features, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your login credentials
  • Notify us immediately of any unauthorized access or security breach
  • Accept responsibility for all activities that occur under your account

4.3 Account Security: You are solely responsible for maintaining the confidentiality of your account credentials. We are not liable for any loss or damage arising from your failure to protect your account information.

4.4 One Account Per Person: You may only maintain one active account. Creating multiple accounts or allowing others to use your account is strictly prohibited.

5. User Conduct and Prohibited Activities

You agree not to:

  • Use the Service for any illegal purpose or in violation of any local, state, national, or international law
  • Violate or infringe upon the rights of others, including intellectual property rights
  • Transmit any viruses, malware, or other malicious code
  • Attempt to gain unauthorized access to any portion of the Service or any other systems or networks
  • Reverse engineer, decompile, or disassemble any aspect of the Service
  • Use automated systems (bots, scrapers, etc.) to access the Service without our written permission
  • Share, resell, or redistribute our trading signals or content without authorization
  • Impersonate any person or entity or falsely state or misrepresent your affiliation
  • Harass, abuse, or harm other users or our staff
  • Interfere with or disrupt the Service or servers/networks connected to the Service

6. Not Financial or Investment Advice

⚠️ CRITICAL DISCLAIMER

Helwa AI provides educational content, market information, and trading alerts for informational and educational purposes only. WE DO NOT PROVIDE FINANCIAL, INVESTMENT, TAX, OR LEGAL ADVICE.

6.1 Educational Purpose: All content, signals, alerts, and information provided through our Service are for educational and informational purposes only. Nothing in our Service should be construed as a recommendation to buy or sell any security or to engage in any particular investment strategy.

6.2 No Professional Relationship: Use of our Service does not create an advisor-client, fiduciary, or professional relationship between you and Helwa AI. We are not acting as your broker, advisor, or agent.

6.3 Your Responsibility: All trading and investment decisions are made solely by you. You are responsible for conducting your own research, due diligence, and analysis before making any financial decisions.

6.4 Consult Professionals: You should consult with qualified financial advisors, tax professionals, and legal counsel before making any investment decisions based on information from our Service.

7. Risk Disclosure and Warnings

⚠️ TRADING RISK WARNING

TRADING INVOLVES SUBSTANTIAL RISK OF LOSS. Only risk capital you can afford to lose.

7.1 Market Risk: Trading securities, including stocks, cryptocurrencies, and other financial instruments, carries a high level of risk and may not be suitable for all investors. You may lose some or all of your invested capital.

7.2 Past Performance: Past performance is not indicative of future results. Any historical returns, expected returns, or probability projections may not reflect actual future performance.

7.3 Hypothetical and Backtested Results: Any hypothetical, backtested, or simulated performance results have inherent limitations:

  • They are designed with the benefit of hindsight
  • They do not represent actual trading and may not reflect real market conditions
  • They do not account for slippage, fees, and other transaction costs
  • They assume reinvestment of profits and dividends
  • No representation is made that any account will achieve similar results

7.4 Cryptocurrency Risk: Cryptocurrencies are highly volatile and speculative. The cryptocurrency market is largely unregulated, and you may lose your entire investment.

7.5 Leverage Risk: If you use leverage or margin in your trading, losses can exceed your initial investment.

7.6 Personal Circumstances: You should carefully consider your financial situation, investment objectives, risk tolerance, and experience level before making any trading decisions.

8. ethical Screening Disclaimer

8.1 No Religious Certification: While we make efforts to screen securities according to principles commonly associated with Islamic finance, Helwa AI is not a religious authority and does not provide religious certification or guidance.

8.2 Methodology Limitations: Our ethical screening methodology is based on publicly available financial data and our interpretation of commonly cited Islamic finance principles. Different scholars and authorities may have varying interpretations.

8.3 Data Accuracy: We rely on third-party data sources which may contain errors or be incomplete. We do not guarantee the accuracy, completeness, or timeliness of our ethical screening.

8.4 Your Responsibility: You are solely responsible for determining whether any investment is appropriate for your religious beliefs. We strongly encourage you to consult with qualified Islamic scholars or advisors before making any investment decisions.

8.5 No Guarantee: We make no representations or warranties regarding the ethical status of any security. A security passing our screening does not constitute a guarantee that it is halal.

9. No Auto-Trading or Account Access

9.1 No Trading Authority: Helwa AI does not execute trades on your behalf, access your brokerage accounts, or have any trading authority. You maintain full control of your trading decisions and accounts at all times.

9.2 Signals Are Suggestions: Our trading signals are suggestions for educational purposes only. The decision to act on any signal is entirely yours.

9.3 Third-Party Integrations: Any integration with third-party platforms or brokerages is for informational and notification purposes only, not for automated trade execution.

10. Service Availability and Performance

10.1 No Uptime Guarantee: While we strive for high availability and reliability, we do not guarantee uninterrupted, timely, secure, or error-free access to our Service. The Service is provided "as is" and "as available."

10.2 Maintenance and Updates: We may suspend, restrict, or terminate the Service at any time for maintenance, updates, improvements, or other operational reasons, with or without prior notice.

10.3 Signal Delays: We do not guarantee the timeliness or delivery of trading signals. Market conditions, technical issues, or other factors may cause delays or failures in signal delivery.

10.4 Data Accuracy: We make reasonable efforts to ensure accuracy but do not guarantee that information provided through the Service is accurate, complete, or current.

11. Limitation of Liability

IMPORTANT LIMITATION OF LIABILITY

11.1 No Liability for Trading Losses: TO THE MAXIMUM EXTENT PERMITTED BY LAW, HONEYPOT AI, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY TRADING LOSSES, INVESTMENT LOSSES, OR DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

11.2 Exclusion of Damages: IN NO EVENT SHALL HONEYPOT AI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits or revenue
  • Loss of data or information
  • Loss of business opportunities
  • Loss of goodwill or reputation
  • Cost of substitute services
  • Trading losses or missed opportunities

11.3 Cap on Liability: Our total liability to you for all claims arising from or related to the Service shall not exceed the total amount you paid to us in the twelve (12) months preceding the claim, or $100 USD, whichever is greater.

11.4 No Warranty: THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.

11.5 Jurisdiction Limitations: Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

12. Subscription and Payment Terms

12.1 Subscription Plans: We offer various subscription plans with different features and pricing. Plan details, features, and pricing are subject to change.

12.2 Billing: Subscription fees are billed in advance on a recurring basis (monthly, annually, or as otherwise specified). All fees are quoted and payable in U.S. Dollars (USD) unless otherwise stated.

12.3 Automatic Renewal: Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You authorize us to charge your payment method for renewal fees.

12.4 Payment Methods: We accept payment via credit card, debit card, and other payment methods we may make available. You are responsible for providing accurate and up-to-date payment information.

12.5 Failed Payments: If payment fails, we may suspend or terminate your access to the Service. You remain responsible for any uncollected amounts.

12.6 Price Changes: We reserve the right to change our pricing at any time. We will provide at least 30 days' advance notice of any price increase. Continued use after the price change constitutes acceptance.

12.7 Refunds: We offer a 14-day money-back guarantee for first-time subscribers. Refund requests must be submitted within 14 days of your initial purchase. Refunds are provided at our discretion and may be subject to conditions.

12.8 Cancellation: You may cancel your subscription at any time through your account settings or by contacting support. Cancellation will be effective at the end of the current billing period. No refunds will be provided for partial periods.

12.9 No Performance Fees: We do not charge performance-based fees or commissions on your trading activities. Our fee is solely for access to the Service.

13. Intellectual Property Rights

13.1 Ownership: All content, features, functionality, software, designs, text, graphics, logos, icons, images, audio clips, data compilations, algorithms, and software ("Service Content") are owned by Helwa AI or our licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

13.2 Limited License: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal, non-commercial use.

13.3 Restrictions: You may not:

  • Copy, modify, distribute, sell, or lease any part of the Service
  • Reverse engineer, decompile, or attempt to extract source code from the Service
  • Remove or modify any proprietary notices or labels
  • Use the Service to create a competing product or service
  • Frame or mirror any part of the Service without our express written consent
  • Use any automated means to access or collect data from the Service

13.4 Trademarks: "Helwa AI," our logo, and other marks are trademarks of Helwa AI. You may not use these marks without our prior written permission.

13.5 User Content: You retain ownership of any content you submit to the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content in connection with operating the Service.

14. Termination and Suspension

14.1 Termination by You: You may terminate your account at any time by canceling your subscription or contacting support. Termination will be effective at the end of your current billing period.

14.2 Termination by Us: We reserve the right to suspend or terminate your account and access to the Service immediately, with or without prior notice, for any reason, including but not limited to:

  • Violation of these Terms
  • Fraudulent, illegal, or abusive activity
  • Non-payment of fees
  • Our decision to discontinue the Service
  • Request by law enforcement or government agencies

14.3 Effect of Termination: Upon termination:

  • Your right to access and use the Service immediately ceases
  • We may delete your account data, including saved preferences and content
  • You remain liable for any fees owed prior to termination
  • Sections of these Terms that by their nature should survive termination will survive (e.g., disclaimers, limitations of liability)

14.4 No Refund on Termination: If we terminate your account for violation of these Terms, you are not entitled to a refund of any prepaid fees.

15. Changes to Terms

15.1 Right to Modify: We reserve the right to modify, amend, or update these Terms at any time in our sole discretion.

15.2 Notification: We will notify you of material changes to these Terms by:

  • Posting the updated Terms on our website with a new "Last Updated" date
  • Sending an email notification to your registered email address
  • Displaying an in-app notification when you next access the Service

15.3 Acceptance of Changes: Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Service and cancel your subscription.

15.4 Review Regularly: We encourage you to review these Terms periodically to stay informed of our policies.

16. Indemnification

You agree to indemnify, defend, and hold harmless Helwa AI, its officers, directors, employees, agents, affiliates, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your violation of any applicable law or regulation
  • Your violation of any third-party rights, including intellectual property rights
  • Any trading losses or damages resulting from your trading decisions
  • Any content you submit to the Service

This indemnification obligation will survive the termination of these Terms and your use of the Service.

17. Third-Party Services and Links

17.1 Third-Party Services: Our Service may integrate with or provide access to third-party services, platforms, content, or websites (e.g., Discord, brokerage platforms, data providers).

17.2 No Endorsement: We do not endorse, control, or assume responsibility for any third-party services. Your use of third-party services is governed by their own terms and privacy policies.

17.3 Third-Party Data: We rely on third-party data providers for market data, financial information, and other content. We are not responsible for the accuracy, completeness, or timeliness of third-party data.

17.4 Links: The Service may contain links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of third-party websites, and we do not warrant or assume any liability for third-party materials or websites.

18. Data Privacy and Security

18.1 Privacy Policy: Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.

18.2 Security Measures: While we implement reasonable security measures to protect your information, we cannot guarantee absolute security. You use the Service at your own risk.

18.3 Data Breach: In the event of a data breach, we will take appropriate action in accordance with applicable law, which may include notifying affected users.

19. Governing Law and Jurisdiction

19.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

19.2 Jurisdiction: Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Delaware, and the parties hereby consent to the personal jurisdiction and venue of these courts.

19.3 International Users: If you access the Service from outside the United States, you are responsible for compliance with local laws in your jurisdiction.

20. Dispute Resolution and Arbitration

IMPORTANT: PLEASE READ THIS ARBITRATION AGREEMENT CAREFULLY

This section affects your rights and will have a substantial impact on how claims between you and Helwa AI are resolved.

20.1 Informal Resolution: Before filing a claim, you agree to contact us at support@helwa.ai to attempt to resolve the dispute informally. We will attempt to resolve the dispute within 60 days.

20.2 Binding Arbitration: If we cannot resolve the dispute informally, any controversy or claim arising out of or relating to these Terms or the Service shall be settled by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (AAA).

20.3 Arbitration Location: The arbitration will be conducted in Delaware, unless otherwise agreed by the parties.

20.4 Class Action Waiver: YOU AND HONEYPOT AI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

20.5 Opt-Out: You may opt out of this arbitration agreement by sending written notice to support@helwa.ai within 30 days of first accepting these Terms. Your notice must include your name, address, and a clear statement that you wish to opt out of this arbitration agreement.

20.6 Small Claims Court: Notwithstanding the foregoing, either party may bring an individual action in small claims court.

21. Miscellaneous

21.1 Entire Agreement: These Terms, together with our Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and Helwa AI regarding the Service.

21.2 Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

21.3 Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver must be in writing and signed by an authorized representative.

21.4 Assignment: You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

21.5 No Agency: No agency, partnership, joint venture, or employment relationship is created as a result of these Terms, and neither party has any authority to bind the other.

21.6 Force Majeure: We shall not be liable for any failure to perform our obligations under these Terms due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

21.7 Survival: All provisions of these Terms which by their nature should survive termination shall survive termination, including but not limited to disclaimers, limitations of liability, indemnity, and governing law provisions.

22. Contact Information

For questions, concerns, or notices regarding these Terms of Service, please contact us:

Email: support@helwa.ai

Legal Notices: legal@helwa.ai

Website: https://helwa.ai

By using Helwa AI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.